Shipping & Handling
Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.
Please note: tracking information will be updated online one (1) business day after your order has been shipped.
Shipping Costs and Delivery Times
Free shipping is offered in accordance to the order values below.
UNITED STATES Free Economy shipping (5-8 days) on orders over USD$30.
CANADA Free Standard shipping (3-9 days) on orders over CAD$30.
AUSTRALIA Free Standard shipping (2-8 days) on orders over AUD$35.
INTERNATIONAL Please contact us at firstname.lastname@example.org
Please Note: Some orders will be fulfilled by Amazon’s logistic system, and maybe packaged with Amazon tape.
Orders are processed and sent within 1 to 5 business days.
Taxes & Duties
CANADA For orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to.
Please contact us straight away after ordering, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.
We use all major carriers, and local courier partners. Some orders will be fulfilled by Amazon’s logistic system, and may be packaged with Amazon tape.
Your tracking number will show on shipping confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.
Orders are processed and sent within 1 to 5 business days. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.