FAQ

Teaming up with families, mothers, and industry leaders, we strive to create products that are safe, hygienic and stylish. We want the best for your family. That means ensuring all our products not only meet but exceed the industry standards and safety guidelines, so you’ve one less thing to worry about.

Please contact us straight away after ordering, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

We use all major carriers, and local courier partners. Some orders will be fulfilled by Amazon’s logistic system, and may be packaged with Amazon tape.

Your tracking number will show on shipping confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Orders are processed and sent within 1 to 5 business days. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.